Frequently Asked Questions
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Grease
Where does the grease come from in a kitchen?
Surprisingly, very little grease comes from the dishwasher. Plates and cookware have grease and food residue scraped/rinsed off at the pre-rinse station before they go into the dishwasher. Any grease that does come out of a dishwasher is emulsified grease. Grease emulsifies due to the high concentration of detergents and high strength soaps that dishwashers utilize. Emulsified grease cannot be trapped.
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Grease Traps
How is the Big Dipper different from a traditional
"grease trap" or "grease interceptor?"
A Big Dipper Automatic Grease & Oils Removal system cleans itself out on a daily basis. It does not need manual cleaning.
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How does the Big Dipper work?
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Installation
is a flow control required and if yes is it required to be vented
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Maintenance
What happens to the food scraps that go down the drain?
In AST (Automatic Solids Transfer) Big Dipper systems, incidental food scraps are trapped in a solids chamber and automatically removed.
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What are the Big Dipper's maintenance requirements?
Periodically, you may want to shop-vac out the bottom of your Big Dipper as very fine solids may begin to accumulate.
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Purchasing
How can I purchase a Big Dipper?
Rendering & Recycling Company Directory
can I put my fryer oil directly into the grease trap
Always properly dispose of fryer oil and grill drippings into a designated grease barrel or bin provided by your local cooking oil recycling company. Please visit this link for the rendering/recycling company in your area. http://nationalrenderers.org/about/directory
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Sizing
What size Big Dipper do I need?
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Water Recycling
I need to know if I can reuse the filteredwater to clean dishes.
Other
What should I do with the grease collected from
the Big Dipper?
In some areas, it is all right to dump the collected grease into the landfill, but be sure to look into this before doing it. It is becoming illegal to do this in a lot of areas.
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What is the SuperCeptor, and how is it
different from a Big Dipper?
Where are Big Dippers currently installed?
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Is a point of use grease trap required for a 3 compartment
sink if a central grease removal system is used for the entire kitchen?
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Can I specify which end the inlet and outlet connections
are on?
*ALWAYS UNPLUG UNIT BEFORE REMOVING LID.
*SYSTEM WILL NOT OPERATE UNLESS CENTER MODULE IS IN PLACE.
1) Unlatch the lid. Pull the side wings outward.
2) Lift the center module up off of the unit, ensuring clearance for the heater.
3) Rotate the center module 180 degrees.
4) Lower the center module back down on top of the unit. Move the two side wings back into place & fasten all latches.
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Do ice cream factories need grease traps
Are Big Dipper interceptors certified by PDI?
Note: The ASME A112.14.3 standard pertains to testing a separator's grease separation efficiency and grease retention capacity. The ASME A112.14.4 standard pertains to testing a separator's automatic grease removal, i.e. self-cleaning aspect.
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What would the timer settings be for a busy restaurant
that operates 10 hours a day, seven days a week?
After operating the Big Dipper for two weeks, remove the top cover and stir the water and grease layer. If the grease layer is more than one inch (25mm) thick, set the timer to operate for 30 minutes longer. Food service establishments are able to determine their optimal timer setting by following these steps.
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How do I find a repair service on the Big Dipper unit
and/or replacement parts?
We have a big dipper model W-750-Ast Where do we get
replacement parts for this unit?
If I have a wok range & pre-wash sink, can I connect them
together and then go to grease trap? Maybe W-200-IS size?
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how can I get a spec and cut sheet
If a grd is mounted on the floor below the food service area
is it recommended to increase the size of the GRD due to the velocity of the incoming water? if required to do so by whom?
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The Big Dipper keeps emitting smoke and a foul smell.
We unplug it when this happens. We clean basket and wiper blades everyday. We have cleaned out the entire machine recently and it is still smoking. What can we do?
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The inlet is to high for accesories thay architect wants
installed on 3 compartment sink. Is there a low profile style? Ours is 35 gpm.
Is it better to run the daily cycle during the work day
(we are a busy bakery) when the sinks are in use or after hours? We are finding that if we run it at night, there isn't any output in the collection bin. If we run it during the day, we get a lot!
Can commercial waste disposers be connected to a
Big Dipper or Trapzilla and how?
We discourage commercial waste disposer output (flow) to a Big Dipper unit. Commercial food disposers (garbage grinders) produce fine (small diameter), ground-up solids that may interfere with the Big Dipper's automatic grease skimming action.
The unit is on all the time. Resetting the timer by rotating
more than 1 revolution did not help. Is this a case of a bad timer or something else?
Do you recommend bio-enzyme injection
to Trapzilla grease traps?
Big Dipper no longer operational, how can we dispose of it?
When cleaning the big dipper this morning i noticed the
filtered water doesn't look filtered to me can i empty all the contents and wipe out the unit?
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how should the trapzilla be cleaned? Is a vacuum/pump truck process needed?
How long is the warranty on the Big Dipper Grease Traps?
We have a hospital in Fresno that has a scrap collector and food pulper conntected to their Big Dipper. They claim that the water from these decives is plugging it. Should these devices be disconnected from the Big Dipper?
is it illegal for a grocery store deli to dump the fryer grease down the sink when they change it?
Where is the electrical connection to the W-150-IS
Can an installation issue such as lack of outlet piping venting cause odors?
If you have concerns about venting problems, we would like to assist you. Please call us at 1-800-633-4204 or by email at info@thermaco.com.
Is the trapzilla IAPMO certified?
Should a dishwasher/sanitizer water drain through a Big Dipper?
1. Many state and local plumbing codes require dishwasher flows to be routed through a Big Dipper. However, there are probably just as many state and local plumbing codes that do not require a dishwasher flow to be routed through a grease separator.
2. If your flows go to a septic field or other on-site wastewater treatment arrangement, we suggest not routing the dishwasher discharge to the Big Dipper. Dishwasher effluent is rich in detergents and sanitizing chemicals which, when coupled with hot water, readily emulsify fats, oils and grease components. This means the separated and trapped grease within a grease separator is lost to emulsification. The emulsified detergent/grease material is later broken down by septic field bacteria with the bacteria usually having a preference for eating the detergent fraction which releases the grease fraction free to bond with the soil surface where it subsequently interferes with the septic field's aerobic digestion capability/capacity.
Summary: If your plumbing code requires the flow from a dishwasher be routed to the Big Dipper and you are on a municipal sewer system, you must comply. Otherwise, we suggest not routing the dishwasher's hot, soapy effluent to the Big Dipper. In all cases, we recommend routing the pre-rinse sink's discharge to the Big Dipper because of its high loadings of salad dressings and fats, butter, oils from plate rinsing prior to dishwashing/sanitizing.
Does the Big Dipper have a backflow prevention device built into it?
1. Integral sewer gas trap built into the outlet.
2. A natural backflow spill out point via the grease discharge port and also via a design feature built into the top of the separator tank.
The Big Dipper is certified to UL and CSA standards for electrical safety. There is a standard test requirement where the outlet of the Big Dipper is intentionally blocked while receiving a ten gallon per minute (37.85 liters per minute). The flow must not enter the electrical works or the unit fails the test. The Big Dipper's electrical works are located on top of the tank and successfully pass the test because of the backflow prevention (natural spill out) design aspects built into the Big Dipper.
How many inches should the air gap be?
Can a Big Dipper separate grease from a commercial dishwasher with a rating of 40 gallons per minute?
The 2% or less remaining grease/oil film left on the plate ware is subsequently chemically stripped off by the powerful detergents of the dishwashing process. The resultant fat/detergent emulsion is not separable and usually remains a chemical emulsion until it is biologically broken down at a treatment plant. Therefore, the pre-rinse sink is the optimal place to capture and remove grease, oils and food solids before they can enter the drainage system.
Full service restaurants can remove their free-floating (not emulsified) fats and oils by installing two (2) Big Dipper units and one (1) Big Dipper Flat Strainer unit. One Big Dipper to service the three compartment pot washing sink. One Big Dipper and one Flat Strainer to service the pre-rinse sink area within the dishwashing station. Normally, this is all that is needed for a full-service restaurant to meet and comply with their sewer district's effluent discharge quality limits.
Does Heat element remain on constantly
For rare sites with congealing grease, the Big Dipper has an optional operating setting that enables the heater to keep the tank warm. For those special situations, please consult the owner's manual for instructions on how to activate this special heater setting.
How do I get a sanitary riser diagram for a Big Dipper?
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If not, submit your question to us and receive the answer by email.
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